Account @S04 suspended #fail Schalke

ScreenHunter_05 Aug. 30 20.50

Please allow me to write this blogpost in English as it addresses an international audiance. Tx.

I have been on Twitter since April 2007. After a few weeks I started to do some search for twitter accounts that were of any interest to me. As I have been a Schalke fan for more than 35 years, it struck me that many big Bundesliga clubs were present on Twitter, but not my Schalke04? @schalke, @schalke04 or @fcschalke04 (suspended) existed in those days, so I decided to grap the @s04 account and forward the rss feed of the Schalke site via Twitterfeed to the twitter account. I am Belgian, so my German was certainly not perfect enough, so I decided not to make any personal statements but only to provide the official news from the official Schalke site to the twitter account. I did not make any marketing efforts what so ever, but the audiance quickly rose to almost more 1000 followers.

When in August (2/8/2011) of this year a report was published on the social media presence of the Bundesliga clubs, where Schalke was nominated “Schlusslicht”, I was not surprised as they had no official Twitter nor Facebook account but it did not yet dawned at me that they had taken actions to chance that involving “my” twitter account.

On 8th August 2011 I found a mail in my spambox from a certain “underwould” :


underwould, Aug-08 02:29 pm (PDT):

Hello,

It has come to our attention that your Twitter account is in violation of the Twitter Rules, specifically the policy on Impersonation:

http://support.twitter.com/entries/18366-impersonation-policy

Impersonation is pretending to be another entity in order to deceive, and is strictly prohibited. This account has been suspended.

Thank you,
underwould
Twitter Trust & Safety


I was baffled. It was great news that Schalke showed interest in my twitter account, but why not just ask me, rather than have the account suspended and lose all followers? I responded quickly.


S04__, Aug-09 01:07 am (PDT):

When this account was created no official Schalke 04 twitter account existed. What do you expect from me? To remove the official link to the Schalke site and to mention is not an official Schalke twitter account?


and got a short and dirty answer back. Don’t argue Bedroefde emoticon


underwould, Aug-09 10:22 am (PDT):

Hello,

As previously stated, your account violated the Twitter Rules, specifically the policy on Impersonation: http://support.twitter.com/entries/18366-impersonation-policy

To resolve confusion with the brand, we added underscores to your username, now @S04___, and released the username to the brand owners for their active use on Twitter.

Impersonation is pretending to be another entity in order to deceive, and is strictly prohibited. Your account has been permanently suspended.

Thanks,
underwould
Twitter Trust & Safety


They had suspended my account. I would have been happy to hand over the account to them. I am still somewhat disappointed. I had no claim on the account and never meant to benefit from this in any way, but I clearly did not had the follower potential of the Facebook page (>300.000 friends).

Anyway I did it for the many fans who did not find anywhere the official Schalke news and maybe I had been hoping they would have asked nicely and recovered the followers? Sigh …

Please follow and like us:

2 thoughts on “Account @S04 suspended #fail Schalke”

  1. Ohh Sorry to hear that 'your' account got suspended and it was the one that you had nourished and looked after. I know it feels bad but these social networking sites make use of their right to suspend accounts randomly, barely do they inform the account holder and most of their replies are auto text customized a bit. Some of them speak like pre-programmed robots or machines! I hope there will be an authority monitoring the actions of these sites :-)!
    My recent post Importantes consejos para conquistar a un hombre.

    1. tx Rodrigo
      My account was suspended and is now the official twitter account of Schalke04. I would not have mind handing it over as I did for the love of my club, but why not just ask and retain the existing followers?

Leave a Reply to Pvw Cancel reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.